Boston Pizza Shawnessy, part of Canada’s leading casual dining brand, is actively scouting for a Restaurant Supervisor to oversee its bustling operations. This role offers a unique blend of leadership responsibilities and direct customer interaction. To tap into global talent and enrich its diverse workforce, Boston Pizza Shawnessy extends visa sponsorship for this crucial position, inviting international candidates to be a part of the Canadian dining experience.
Overseeing the daily operations of the restaurant to ensure efficiency and customer satisfaction.
Supervising the restaurant staff, ensuring that tasks are carried out as per Boston Pizza standards.
Training and mentoring new team members, ensuring compliance with brand ethos and service quality.
Handling customer feedback and resolving complaints with tact and professionalism.
Coordinating with the kitchen staff to ensure timely and accurate order delivery.
Implementing promotional and marketing strategies as proposed by the Boston Pizza brand.
Ensuring that the restaurant’s health, safety, and hygiene standards are consistently met.
Managing inventory, overseeing the ordering of supplies, and minimizing wastage.
Assisting in staff scheduling, keeping in mind peak hours, and staff availability.
Previous experience in restaurant management or supervisory roles is essential.
Strong leadership qualities with the ability to motivate and manage a team.
Excellent interpersonal skills with a focus on customer service.
In-depth knowledge of the restaurant industry and its latest trends.
Ability to handle challenging situations with diplomacy and patience.
Education and Qualification:
A high school diploma is mandatory.
A diploma or certification in Hospitality Management or a related field would be a significant advantage.
Visa sponsorship for eligible international candidates.
Competitive salary package with potential bonuses based on restaurant performance.
Employee discounts at Boston Pizza outlets.
Comprehensive health and dental benefits.
Opportunities for career progression within the Boston Pizza brand.
Training and development programs tailored for career growth.
Restaurant Supervisors at Boston Pizza Shawnessy can anticipate a salary range of CAD $40,000 to CAD $58,000 annually, depending on experience, qualifications, and restaurant performance.
How to Apply:
Prospective candidates are invited to explore opportunities on the Boston Pizza careers page. Ensure your application includes a detailed CV highlighting your restaurant experience and any relevant qualifications.
As a Restaurant Supervisor at Boston Pizza Shawnessy, you will be at the heart of the restaurant’s operations, ensuring every guest leaves with a smile. This role is a blend of leadership, customer service, and operational management. With the added advantage of visa sponsorship, Boston Pizza Shawnessy ensures that it opens its doors to global talent, making it a true melting pot of cultures and experiences.